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Terms of Service

Last updated: June 9, 2026. These Terms of Service (""Terms"") form a binding agreement between you (""User"" or ""Client"") and Dentoku Dev (Nicola Orlandi, sole trader / ditta individuale, Via Bullona 8, 20154 Milano, Italy — P.IVA IT13625480960) (""Dentoku Dev"", ""we"", or ""us"") and govern your access to and use of EmailMagnet, this website, and any digital consulting services we provide.

By creating an account, completing a purchase, or engaging our consulting services, you confirm that you have read, understood, and accepted these Terms. If you are acting on behalf of a company or other legal entity, you warrant that you have authority to bind that entity.

1. Services

Dentoku Dev provides two categories of services:

2. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) and have full legal capacity to enter into a contract. If purchasing on behalf of a business, you represent that the business is duly incorporated and that you are authorised to bind it. Our services are not directed at consumers under 16.

3. Accounts and Access

Where account creation is required, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us immediately at support@dentokudev.com if you suspect unauthorised access. We are not liable for losses caused by your failure to keep credentials secure.

4. Pricing, Billing, and Taxes

Prices are displayed in USD unless otherwise indicated at checkout. Italian VAT (IVA) or other applicable taxes may be added by the payment processor depending on your billing location. The applicable total, including any taxes, is shown before you confirm purchase. EmailMagnet PRO is processed by Stripe, Inc.; ClickPilotAI is processed by Gumroad, Inc. By completing checkout you also accept the terms and privacy policy of the applicable payment processor.

EmailMagnet PRO — lifetime access. A one-time payment grants you a perpetual, non-exclusive, non-transferable licence to use EmailMagnet PRO features as they exist at time of purchase and as we continue to develop them. ""Lifetime"" means for as long as we operate EmailMagnet as a product; we will provide reasonable advance notice (minimum 60 days) if we decide to discontinue the product permanently.

Consulting fees. Rates, milestones, and payment schedules for consulting engagements are set out in the applicable SOW. Unless otherwise agreed, invoices are payable within 30 days of issuance. Late payments accrue interest at the rate provided by D.Lgs. 231/2002 (Italian late-payment legislation, applicable to B2B transactions).

We reserve the right to change pricing for new purchases. Existing lifetime licence holders are not affected by price changes.

5. Right of Withdrawal (Consumer Purchases)

If you are a consumer (a natural person acting outside of any trade, business, or profession) resident in the European Union, you normally have a 14-day right of withdrawal from distance contracts under D.Lgs. 206/2005 (Codice del Consumo) and Directive 2011/83/EU.

For digital content not supplied on a tangible medium (such as EmailMagnet PRO licence delivery), you expressly agree, before purchase is completed, that performance of the contract begins immediately upon payment confirmation and that you thereby waive your right of withdrawal pursuant to Art. 59(1)(o) of Directive 2011/83/EU and Art. 59(m) of D.Lgs. 206/2005. This waiver is clearly presented and confirmed in the checkout flow prior to payment.

If the waiver was not properly obtained, or if you have a legitimate complaint about a defective product, contact us at support@dentokudev.com and we will evaluate your case promptly. We offer a 30-day satisfaction refund as a commercial courtesy for first-time purchases, at our discretion.

6. Acceptable Use

You agree not to:

You are solely responsible for ensuring that your use of the services complies with all laws applicable to you, including data protection, electronic communications, and consumer protection legislation. We are not liable for your compliance failures.

7. Intellectual Property

All intellectual property rights in the EmailMagnet software, website, brand, and documentation are owned by or licensed to Dentoku Dev and are protected by Italian and international copyright law (L. 633/1941 and Directive 2009/24/EC on software protection). These Terms grant you a limited licence to use the services; they do not transfer any ownership.

Consulting deliverables. Unless the applicable SOW states otherwise, intellectual property in deliverables produced for consulting clients transfers to the client upon receipt of full payment. Dentoku Dev retains a non-exclusive licence to use such deliverables for portfolio and case study purposes (excluding confidential information) unless the client objects in writing.

8. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with consulting engagements that is marked confidential or that a reasonable person would consider confidential given the circumstances. Confidential information may only be disclosed to personnel who need it to perform the engagement and must not be used for any other purpose. This obligation survives termination for 3 years. It does not apply to information that is or becomes publicly available through no fault of the receiving party, or that must be disclosed by law or court order (with prompt notice to the disclosing party where permitted).

9. Service Availability

We aim for high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance, apply security patches, or modify features without prior notice where urgency requires it. We will endeavour to notify users of planned downtime in advance. Third-party platforms (browser extension stores, payment providers) operate independently; outages or policy changes on those platforms are outside our control.

10. Warranties and Disclaimer

We warrant that EmailMagnet will perform materially in accordance with its published documentation for 90 days following your initial purchase. For consulting services, we warrant that work will be performed with reasonable skill and care.

Except as stated above and to the maximum extent permitted by applicable law, the services are provided ""as is"" and ""as available"" without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the services will be error-free or that results obtained will meet your requirements. Nothing in these Terms excludes or limits warranties that cannot be excluded under mandatory Italian consumer protection law.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Dentoku Dev's total aggregate liability to you for any claim arising out of or in connection with these Terms, whether in contract, tort, or otherwise, is limited to the greater of: (a) the amount you paid to us in the 12 months preceding the claim; or (b) EUR 100.

In no event will Dentoku Dev be liable for loss of profits, loss of revenue, loss of data, loss of business opportunities, or indirect, consequential, special, or punitive damages, even if advised of the possibility of such losses.

Consumer notice. Nothing in this Section excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under mandatory Italian law, including rights under D.Lgs. 206/2005 for consumers.

12. Termination

By you. You may stop using our services at any time. Deletion of your data is governed by our Privacy Policy.

By us. We may suspend or terminate your access with immediate effect if you materially breach these Terms (including acceptable use violations), if required by law or court order, or for serious security reasons. We will give reasonable prior notice where circumstances permit. Termination does not entitle you to a refund of amounts already paid, except where required by law.

Provisions that by their nature should survive (intellectual property, confidentiality, limitation of liability, governing law) continue in effect after termination.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with Italian law, excluding its conflict-of-law rules. For B2B disputes, the exclusive jurisdiction is the competent court of Milano, Italy. For consumer disputes, mandatory Italian and EU rules on jurisdiction apply; consumer users resident in the EU may bring proceedings before the courts of their place of residence pursuant to Art. 18 of Regulation (EU) 1215/2012 (Brussels I Recast).

Where Italian law requires an attempt at out-of-court settlement before litigation, the parties agree to participate in mediation pursuant to D.Lgs. 28/2010. For EU consumers, disputes may also be submitted through the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Changes to These Terms

We may revise these Terms to reflect changes in law, product, or operations. For material changes affecting existing users, we will provide at least 30 days' advance notice by email or prominent notice on this page. Continued use after the effective date constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you may stop using the services; for paid products, contact us within 30 days of the change notice to discuss your options.

15. Miscellaneous

Entire agreement. These Terms, together with any applicable SOW and our Privacy Policy, constitute the entire agreement between you and Dentoku Dev regarding the services and supersede all prior agreements or understandings.

Severability. If any provision is held unenforceable, the remaining provisions continue in full force; the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Waiver. Failure to enforce any provision is not a waiver of our right to enforce it later.

Force majeure. Neither party is liable for failure to perform obligations caused by circumstances beyond its reasonable control (including natural disasters, acts of government, or widespread infrastructure failures), provided the affected party gives prompt notice and uses reasonable efforts to mitigate.

Language. These Terms are provided in English. Where required by Italian law for consumer transactions, an Italian translation will be made available upon request. In the event of conflict between language versions, the Italian version prevails for consumers; the English version prevails for B2B transactions.

16. Contact

Questions about these Terms: support@dentokudev.com. For legal notices, please also send a copy by registered mail to the registered address of Dentoku Dev indicated above.